Want to get into contact with us?

If you require assistance for the BAMF interview or the court procedure, please use this form:

(We are sorry that the form is only available in German right now. We are working on the English version.)

Our volunteer Mr. Gollenbusch offers open consultation hours for ArrivalAid. If your BAMF or court interview is coming up, you can bring your documents and directly meet Mr. Gollenbusch.

Where?

Hispi Lernhaus
Lacombletstraße 9
40239 Düsseldorf

Close to S-Bahn stop "Derendorf S" and tram stop "Heinrichstraße"

When?

Tuesdays 11 am to 2 pm
Thursdays 5 pm to 8 pm

For all other inquiries please send us an e-mail:

E-Mail

Name

First Name

Last Name

Email Address

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Message

Privacy

Our website can generally be used without indicating your personal data. If personal data (e.g. name, address, or mailing address) is required, you are free to answer them or not. If you have provided us with personal data, we will use them only to answer your questions or to provide hearing assistance. Your personal data remain with Diakonie Düsseldorf. They will be given to other persons only, if this should be necessary for the hearing assistance or if you have agreed in advance. No public authorities will be provided with your data. You have the right to withdraw your permission at any time. Personal data will be extinguished as soon as you withdraw your permission to store them, as soon as the storage is not necessary any more to fulfil their purpose, or if, for other reasons, it is illegal to store the data. We emphasise that the transmission of data in the net (e.g. communication via mail) may not be safe. It is not possible to protect your data completely from being used by non-authorized persons.

I agree with the privacy policy.

You can also reach us by phone! Call us between 9 a.m. and 12 p.m. on Tuesday, Wednesday or Thursday. Our number ist 0177 4102510.

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